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​As Educators, we       inquisitive minds and enjoy answering questions. 

Feel free to shoot any queries that you may have regarding our clubs or courses. We always try our best to respond ASAP !

TERMS AND CONDITIONS

To ensure we run our camps to the highest standards, we insist parents / carers to read through these Terms and Conditions to enable them to understand their own roles and responsibilities and kindly render their full co-operation.

Below are the Terms and Conditions related to the Holiday and After school Computing Clubs offered by Vzards.

SUPPLY OF SERVICES

Places are offered on a first-come-first-serve basis. When all places have been filled, a waiting list will be established and parents / carers in this waiting list will be notified as soon as a place becomes available.

REGISTRATION

  • Holiday Camps

Parents/carers who would like to enroll their children on our Holiday camp must first read these terms and conditions. By checking the checkbox "I have read and agreed to the Terms and Conditions" in the registration form, you agree on behalf of yourself and the child that you have read and understood all our terms and conditions thoroughly and be bound by them.

Any queries should be cleared up before signing the registration form. Please don't hesitate to contact us.

Registration forms must be completed in full and payment must be made in full, before your child is enrolled in our Holiday Camp. Bookings are not valid until the payment has been received.

Parents/carers must ensure all details on the registration form are accurate and up-to-date. The contact numbers mentioned in the Registration Forms will be used as Emergency contacts. Any changes to the given information must be informed to us immediately via an email to bugbyte@vzards.com

  • After school Clubs

For our After school clubs that are run at schools, flyers are sent to parents at the start of every term along with the registration forms. Parents/carers must ensure all details on the registration form are accurate and up-to-date. The contact numbers mentioned in the Registration Forms will be used as Emergency contacts. Any changes to the given information must be informed to us immediately through an email to afterschoolclubs@vzards.com

PAYMENT OF FEES

Fee mentioned for the Holiday Camp is per child. The camp runs for 5 days between 10.00 am and 4.00 pm, 6 hours long, unless and otherwise stated. The camp will involve both indoor and outdoor activities.

The entire camp fee / after school club fee per term is payable in advance.

As our costs are fixed, fees remain payable in cases of absence. Fees apply if your child is sick or unable to attend for any reason. There are no reductions for sickness or holidays. Refunds for non-attendance will not be given.

If a child does not attend a pre-booked camp the full amount will still be charged, as this place could otherwise be offered to another child. 

STAFFING

All our staff have significant experience of working with children and undertake professional development training.

We maintain a staff / child ration of 1 : 8 for holiday camps and a ration of 1 : 10 in our After school clubs as we run them at schools and have enough school staff for support.

All our staff are Enhanced DBS Checked and at least one of our member of staff is Full Paediatric First Aid trained in our Holiday Camps.

CANCELLATION / REFUND POLICY

Holiday Camps

A minimum of 10 pupils are required for the camp to run. Vzards reserves the right to cancel the Holiday camp. We will strive to offer a suitable alternative if one is available.

If the camp is cancelled by Vzards, we will make a 100% refund of the camp fee within a day of cancellation.

If you decide to cancel your booking, there will be an administration charge of £30.

Refunds are dependent on the amount of notice that you give us, in writing:

 

Notice period:
More than 21 days = 100% refund given (less £30 administration fee)
Between 14 and 21 days = 50% refund given
Less than 14 days = No refund will be given

After school clubs

A minimum of 10 pupils are required to run our after school clubs. Vzards reserves the right to cancel a club. We will strive to offer a suitable alternative if one is available.

If an after school club is cancelled by Vzards, we will make a 100% refund of the camp fee within a day of cancellation. If you decide to cancel your booking, there will be an administration charge.

 

Refunds are dependent on the amount of notice that you give us, in writing:

Notice period:
More than 30 days = 100% refund given (less £30 administration fee)
Between 14 and 21 days = 50% refund given
Less than 14 days = No refund will be given

VALUABLES AND LOST PROPERTY

Vzards does not accept the responsibility for items lost, stolen / damaged although anything we do find will be informed to the parents through email.

MEDICAL INFORMATION

It is necessary for us to know all the relevant medical information, allergies, additional needs and dietary restrictions of your child. These must be mentioned in the registration form or through an email, prior to the commencement of our Holiday camp.

Vzards will not be responsible for 

PHOTOGRAPHY

Vzards does not accept the responsibility for items lost, stolen / damaged although anything we do find will be informed to the parents through email.

ENFORCED VENUE CLOSURE

Vzards does not accept the responsibility for items lost, stolen / damaged although anything we do find will be informed to the parents through email.

INSURANCE

Vzards does not accept the responsibility for items lost, stolen / damaged although anything we do find will be informed to the parents through email.

POLICIES AND PROCEDURES

At Vzards, we have clearly defined policies and procedures copies of which are available in our web page                              Policies and Procedures

DATA PROTECTION - GDPR

Vzards does not accept the responsibility for items lost, stolen / damaged although anything we do find will be informed to the parents through email.